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Frequently Asked Questions
All you need to know about your AusPulse experience — in one place.
We recommend using the massage gun for 10–15 minutes per muscle group, up to twice a day. Always listen to your body and avoid overuse.
The massage gun features a rechargeable lithium battery that lasts up to 4–6 hours on a full charge, depending on the speed setting. Simply use the included USB-C charger and allow about 2–3 hours for a full recharge.
The gun is designed for major muscle groups: legs, back, shoulders, arms. Avoid using it on bones, joints, or sensitive areas like the neck unless advised by a professional.
Yes! The AusPulse ProFlex 4 massage gun comes with a 1-year limited warranty covering manufacturing defects. If you experience any issues, our support team is here to help.